Field Technical Consultant II

Are you a tech-savvy problem solver with a knack for hardware troubleshooting? We're looking for a Field Technical Support Consultant II to provide exceptional on-site support for PC and Printer products in a fast-paced, customer-focused environment.

 Key Responsibilities:
 Hardware support for Laptops, Desktops, Workstations, and RPOS systems.
 Printer troubleshooting and repairs.
 Perform reactive, on-site service events, including hardware configuration and technical action plans.
 Build strong customer relationships and maintain service excellence.
 Adapt to a dynamic environment with changing priorities.

 What You Bring:
🔹 Strong mechanical and technical troubleshooting skills.
🔹 Excellent interpersonal communication for customer-facing scenarios.
🔹 Ability to work independently while adhering to business standards.
🔹 Availability for overtime, shift work, and holiday assignments.
🔹 High school diploma (college preferred) and hardware technology training.

Ready to Apply?

Let’s build a future where technology meets exceptional customer service.